Assessor Resource

TDTB397B
Carry out vehicle servicing and maintenance

Assessment tool

Version 1.0
Issue Date: May 2024


Not applicable.

Field B Equipment checking and maintenance

This unit involves the skills and knowledge required to carry out basic servicing and maintenance of a commercial vehicle, including action to implement the vehicle manufacturer's specifications for routine checks and maintenance and to ensure that all specified safety requirements are met and that the vehicle is operational to the requirements of both the workplace and the relevant State/Territory roads and traffic authority.

Field B Equipment checking and maintenance

This unit involves the skills and knowledge required to carry out basic servicing and maintenance of a commercial vehicle, including action to implement the vehicle manufacturer's specifications for routine checks and maintenance and to ensure that all specified safety requirements are met and that the vehicle is operational to the requirements of both the workplace and the relevant State/Territory roads and traffic authority.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

Prerequisites

Not applicable.

Employability Skills

Not applicable.



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

Critical aspects of evidence to be considered

a. Assessment must confirm appropriate knowledge and skills to:

a.1. diagnose basic vehicle faults and undertake repairs for the safe operation of a vehicle

a.2. carry out routine servicing and maintenance of vehicle systems

a.3. carry out minor repairs to a vehicle

a.4. identify typical basic servicing and maintenance problems and take appropriate action in conjunction with other staff as required

a.5. exercise all required safety, environmental and hazard control precautions and procedures during routine maintenance operations

a.6. communicate effectively with others when carrying out routine maintenance of a vehicle

a.7. complete required documentation

Interdependent assessment of units

a. This unit of competency may be assessed in conjunction with other units that are part of a worker's job function

Required knowledge and skills

a. Relevant 'duty of care' requirements for the routine servicing and maintenance of vehicles

b. Relevant OHS and pollution control procedures

c. Procedures for the checking and routine service and maintenance of a commercial vehicle in accordance with workplace and manufacturer's requirements and established safety rules and regulations

d. Problems that may occur during the routine servicing and maintenance of a vehicle and appropriate action and solutions

e. Recognition and diagnosis of faults and vehicle irregularities

f. Basic principles of operation of systems on commercial vehicles, including:

f.1. electrical systems

f.2. fuel systems

f.3. cooling systems

f.4. steering systems

f.5. exhaust systems

f.6. tyres

f.7. brakes

g. Basic fault finding procedures required during routine servicing and maintenance of vehicles

h. Procedures required to minimise waste during routine servicing and maintenance

i. Housekeeping standards required for routine servicing and maintenance

j Procedures for the use and maintenance of the materials, tools and parts required for routine servicing and maintenance

k. Reporting and documentation requirements

l. Reading and comprehension of simple statements in English

m. Writing of simple reports

n. Ability to perform work under the required level of supervision

Resource implications

a. Access is required to opportunities to:

a.1. participate in a range of exercises, case studies and other simulated practical and knowledge assessments that demonstrate the skills and knowledge to carry out routine servicing and maintenance on a commercial vehicle, and/or

a.2. carry out routine servicing and maintenance on a commercial vehicle in an appropriate range of operational situations

Consistency in performance

a. Applies underpinning knowledge and skills when:

a.1. diagnosing basic vehicle faults and undertaking repairs for the safe operation of a vehicle

a.2. carrying out routine servicing and maintenance of vehicle systems

a.3. carrying out minor repairs to a vehicle

a.4. identifying basic servicing and maintenance problems and taking appropriate action in conjunction with other staff as required

a.5. exercising all required safety, environmental and hazard control precautions and procedures during routine servicing and maintenance

a.6. communicating effectively with others when carrying out routine maintenance of a vehicle

a.7. completing required documentation

b. Shows evidence of application of relevant workplace procedures including:

b.1. vehicle maintenance requirements of the relevant State/Territory road traffic authority

b.2. OHS regulations and hazard prevention policies and procedures

b.3. job procedures and work instructions

b.4. relevant vehicle manufacturer's guidelines relating to the routine servicing and maintenance of the vehicle

b.5. environmental protection procedures when carrying out routine servicing and maintenance

c. Action is taken promptly to report and/or rectify any identified vehicle faults or malfunctions in accordance with manufacturer's instructions, road traffic authority requirements and workplace procedures

d. Performance is demonstrated consistently over a period of time and in a suitable range of contexts

e. Work is completed systematically with required attention to detail

Context for assessment

a. Assessment of this unit must be undertaken by a Registered Training Organisation:

a.1. As a minimum, assessment of knowledge must be conducted through appropriate oral and/or written questioning

a.2. Appropriate practical assessment must occur:

a.2.1.at the Registered Training Organisation, and/or

a.2.2.in an appropriate work situation

Critical aspects of evidence to be considered

a. Assessment must confirm appropriate knowledge and skills to:

a.1. diagnose basic vehicle faults and undertake repairs for the safe operation of a vehicle

a.2. carry out routine servicing and maintenance of vehicle systems

a.3. carry out minor repairs to a vehicle

a.4. identify typical basic servicing and maintenance problems and take appropriate action in conjunction with other staff as required

a.5. exercise all required safety, environmental and hazard control precautions and procedures during routine maintenance operations

a.6. communicate effectively with others when carrying out routine maintenance of a vehicle

a.7. complete required documentation

Interdependent assessment of units

a. This unit of competency may be assessed in conjunction with other units that are part of a worker's job function

Required knowledge and skills

a. Relevant 'duty of care' requirements for the routine servicing and maintenance of vehicles

b. Relevant OHS and pollution control procedures

c. Procedures for the checking and routine service and maintenance of a commercial vehicle in accordance with workplace and manufacturer's requirements and established safety rules and regulations

d. Problems that may occur during the routine servicing and maintenance of a vehicle and appropriate action and solutions

e. Recognition and diagnosis of faults and vehicle irregularities

f. Basic principles of operation of systems on commercial vehicles, including:

f.1. electrical systems

f.2. fuel systems

f.3. cooling systems

f.4. steering systems

f.5. exhaust systems

f.6. tyres

f.7. brakes

g. Basic fault finding procedures required during routine servicing and maintenance of vehicles

h. Procedures required to minimise waste during routine servicing and maintenance

i. Housekeeping standards required for routine servicing and maintenance

j Procedures for the use and maintenance of the materials, tools and parts required for routine servicing and maintenance

k. Reporting and documentation requirements

l. Reading and comprehension of simple statements in English

m. Writing of simple reports

n. Ability to perform work under the required level of supervision

Resource implications

a. Access is required to opportunities to:

a.1. participate in a range of exercises, case studies and other simulated practical and knowledge assessments that demonstrate the skills and knowledge to carry out routine servicing and maintenance on a commercial vehicle, and/or

a.2. carry out routine servicing and maintenance on a commercial vehicle in an appropriate range of operational situations

Consistency in performance

a. Applies underpinning knowledge and skills when:

a.1. diagnosing basic vehicle faults and undertaking repairs for the safe operation of a vehicle

a.2. carrying out routine servicing and maintenance of vehicle systems

a.3. carrying out minor repairs to a vehicle

a.4. identifying basic servicing and maintenance problems and taking appropriate action in conjunction with other staff as required

a.5. exercising all required safety, environmental and hazard control precautions and procedures during routine servicing and maintenance

a.6. communicating effectively with others when carrying out routine maintenance of a vehicle

a.7. completing required documentation

b. Shows evidence of application of relevant workplace procedures including:

b.1. vehicle maintenance requirements of the relevant State/Territory road traffic authority

b.2. OHS regulations and hazard prevention policies and procedures

b.3. job procedures and work instructions

b.4. relevant vehicle manufacturer's guidelines relating to the routine servicing and maintenance of the vehicle

b.5. environmental protection procedures when carrying out routine servicing and maintenance

c. Action is taken promptly to report and/or rectify any identified vehicle faults or malfunctions in accordance with manufacturer's instructions, road traffic authority requirements and workplace procedures

d. Performance is demonstrated consistently over a period of time and in a suitable range of contexts

e. Work is completed systematically with required attention to detail

Context for assessment

a. Assessment of this unit must be undertaken by a Registered Training Organisation:

a.1. As a minimum, assessment of knowledge must be conducted through appropriate oral and/or written questioning

a.2. Appropriate practical assessment must occur:

a.2.1.at the Registered Training Organisation, and/or

a.2.2.in an appropriate work situation

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Not applicable.

General context

a. Work must be carried out in compliance with the regulations of the relevant roads and traffic authority

b. Work is performed with limited or minimum supervision, with limited accountability and responsibility for self and others in achieving the prescribed outcomes

c. Work involves the application of routine vehicle checking and maintenance principles and procedures to service and maintain a commercial vehicle across a variety of operational contexts

Worksite environment

a. Maintenance may be carried out in typical road transport situations, including:

a.1. operations conducted at day or night

a.2. typical weather conditions

a.3. in tight or confined spaces, exposed conditions and controlled or open environments

a.4. while in a depot, base or warehouse

a.5. while in the vehicle on the road

a.6. while at a client's workplace

b. Type of vehicle may include any commercial road transport vehicle including:

b.1. light vehicle

b.2. heavy vehicle

b.3. combination vehicle

c. Maintenance checks may include:

c.1. routine inspections of vehicle systems

c.2. checks prior to operations

c.3. checks on completion of operations

c.4. checks on completion of maintenance activities

d. Minor routine repairs may include:

d.1. replacement of blown globes in vehicle lights

d.2. replacement of broken fan belt

d.3. replacement of blown fuse

d.4. door mirrors

d.5 repairs to rear tail-light lens

d.6 changing of tyres

d.7 repair of tyre punctures

d.8. replacement of broken coolant hose

e. Minor routine servicing may include:

e.1. topping-up of water levels

e.2. replacement of oils

e.3. replacement of air in tyres

f. Environmental hazards may include:

f.1. leaking oil and fuel

f.2. defective or inappropriately adjusted exhaust systems

f.3. inappropriate disposal of vehicle fluids in drains or sewerage systems

g. Depending on the type of organisation concerned and the local terminology used, workplace procedures may include:

g.1. company procedures

g.2. enterprise procedures

g.3. organisational procedures

g.4. established procedures

Sources of information/documents

a. Information/records may include:

a.1. workplace routine servicing and maintenance procedures, checklists and instructions

a.2. relevant State/Territory roads and traffic authority vehicle maintenance regulations

a.3. maintenance checklists and records

a.4. vehicle manufacturer's instructions, specifications and recommended procedures

a.5. precautions and procedures to be adopted to protect the environment when servicing and maintaining vehicles

a.6. OHS procedures to be followed when servicing and maintaining vehicles

Applicable regulations and legislation

a. Applicable regulations and legislation may include:

a.1. relevant State/Territory roads and traffic authority vehicle maintenance regulations and requirements

a.2. relevant State/Territory OHS legislation

a.3. relevant State/Territory environmental protection legislation

General context

a. Work must be carried out in compliance with the regulations of the relevant roads and traffic authority

b. Work is performed with limited or minimum supervision, with limited accountability and responsibility for self and others in achieving the prescribed outcomes

c. Work involves the application of routine vehicle checking and maintenance principles and procedures to service and maintain a commercial vehicle across a variety of operational contexts

Worksite environment

a. Maintenance may be carried out in typical road transport situations, including:

a.1. operations conducted at day or night

a.2. typical weather conditions

a.3. in tight or confined spaces, exposed conditions and controlled or open environments

a.4. while in a depot, base or warehouse

a.5. while in the vehicle on the road

a.6. while at a client's workplace

b. Type of vehicle may include any commercial road transport vehicle including:

b.1. light vehicle

b.2. heavy vehicle

b.3. combination vehicle

c. Maintenance checks may include:

c.1. routine inspections of vehicle systems

c.2. checks prior to operations

c.3. checks on completion of operations

c.4. checks on completion of maintenance activities

d. Minor routine repairs may include:

d.1. replacement of blown globes in vehicle lights

d.2. replacement of broken fan belt

d.3. replacement of blown fuse

d.4. door mirrors

d.5 repairs to rear tail-light lens

d.6 changing of tyres

d.7 repair of tyre punctures

d.8. replacement of broken coolant hose

e. Minor routine servicing may include:

e.1. topping-up of water levels

e.2. replacement of oils

e.3. replacement of air in tyres

f. Environmental hazards may include:

f.1. leaking oil and fuel

f.2. defective or inappropriately adjusted exhaust systems

f.3. inappropriate disposal of vehicle fluids in drains or sewerage systems

g. Depending on the type of organisation concerned and the local terminology used, workplace procedures may include:

g.1. company procedures

g.2. enterprise procedures

g.3. organisational procedures

g.4. established procedures

Sources of information/documents

a. Information/records may include:

a.1. workplace routine servicing and maintenance procedures, checklists and instructions

a.2. relevant State/Territory roads and traffic authority vehicle maintenance regulations

a.3. maintenance checklists and records

a.4. vehicle manufacturer's instructions, specifications and recommended procedures

a.5. precautions and procedures to be adopted to protect the environment when servicing and maintaining vehicles

a.6. OHS procedures to be followed when servicing and maintaining vehicles

Applicable regulations and legislation

a. Applicable regulations and legislation may include:

a.1. relevant State/Territory roads and traffic authority vehicle maintenance regulations and requirements

a.2. relevant State/Territory OHS legislation

a.3. relevant State/Territory environmental protection legislation
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Fluid levels are checked and adjusted following manufacturer's specifications and workplace procedures 
Air levels are checked and adjusted following manufacturer's specifications and workplace procedures 
Routine checks are made of vehicle systems and appropriate action is initiated for maintenance where required in accordance with workplace procedures 
Appropriate precautions and procedures are followed when servicing/maintaining a vehicle to ensure adequate protection of the environment 
OHS procedures are followed when carrying out routine servicing and maintenance of a vehicle 
Vehicle components are removed, repaired or replaced and refitted to the vehicle using the correct tools and following manufacturer's instructions and workplace procedures 
Tyres on vehicle are repaired or replaced following workplace procedures and manufacturer's instructions 
Worn brakes are identified and action taken in accordance with workplace procedures and manufacturer's specifications 
The need for more complex maintenance procedures is identified and the problem correctly referred following workplace procedures 
Minor faults in the vehicle systems are identified, diagnosed and repaired following manufacturer's specifications and workplace procedures 
Identified faults which create a safety hazard are reported and appropriate action is taken to remove the vehicle from operation pending repair 
Records of routine servicing, maintenance and repairs are kept in accordance with workplace procedures 

Forms

Assessment Cover Sheet

TDTB397B - Carry out vehicle servicing and maintenance
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

TDTB397B - Carry out vehicle servicing and maintenance

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: